Originally posted on LinkedIn
In a recent discussion with leaders in the facilities management (FM) industry and previously posted, our team explored key challenges on the horizon for Malaysia facility management industry in 2024. We found a shared focus on three main hurdles: embracing technology, talent acquisition, and building effective strategies.
Challenges for technology adoption
Embracing technology is a crucial step forward, with digital solutions transforming FM practices. New technologies such as IoT, data analytics, and AI offer significant advantages—streamlined processes, predictive maintenance, and improved service quality. The motivation to adopt technology for Malaysia facilities management is related to how the industry wants to change and overcome the challenges of legacy processes.
However, many FM providers face hurdles in implementing these solutions. Costs, lack of technical know-how, and resistance to change are common barriers. Overcoming these requires investment not only in the technology itself but also in training and change management to ensure seamless adoption across all levels.
Challenges: facilities management talent acquisition
Talent acquisition is another pressing challenge. As Malaysia facility management industry becomes more complex and tech-driven, the need for skilled talent has intensified. Finding professionals who not only understand the basics of facilities management but can also handle the technical demands of new systems is a challenge. The competitive job market in Malaysia adds pressure, making it tough to attract and retain top talent. Addressing this requires companies to invest in training, foster growth-orientated work cultures, and offer appealing career pathways that draw in and develop skilled workers.
Robust strategy
Lastly, Crafting Robust Strategies is essential in such a dynamic industry. With rising client expectations, tighter budgets, and regulatory pressures, strategic planning is no longer a ‘nice-to-have’—it’s a necessity. FM companies need strategies that are adaptable, data-driven, and aligned with long-term goals for sustainability and growth. This means taking a proactive approach to challenges, staying informed of industry trends, and planning effectively to stay resilient.
Conclusion
Addressing these challenges will require collective insight, experience, and collaboration within the industry to forge a path towards sustainable growth in facilities management industry.